1. Who we are

“We”, “us”, “our” or “the Academy” refers to GL Education Group Sdn Bhd and its brand Global Leaders Academy.

2. Personal data we collect

We may collect, use, disclose and process personal data provided by you or obtained during your dealings with us, including:

• Name, nationality, date of birth, and contact details (email, phone, address);
• Identification details (Passport/NRIC) and supporting documents;
• Student/parent/guardian details (including emergency contacts);
• Academic records, placement results, attendance, and progress reports;
• Billing, payment, and transaction information; and
• Website technical data (IP address, cookies), if enabled.

3. Purposes of processing

We process personal data for purposes including, without limitation:

• Registration, enrolment, placement, and academic management;
• Communications regarding schedules, safety, and operational notices;
• Billing, refunds, and record-keeping;
• Compliance with laws, regulations, and governmental requirements; and
• Internal audit, quality improvement, and business operations.

4. Disclosure to third parties

We may disclose personal data on a need-to-know basis to third parties where necessary, including:

• Education Malaysia Global Services (EMGS);
• Malaysian authorities (immigration, Ministry of Education, law enforcement);
• Banks and payment processors;
• Third-party service providers (IT systems, learning platforms); and
• Professional advisors (auditors, lawyers).

5. Data security & retention

We implement reasonable safeguards to protect personal data against loss, misuse, or unauthorized access. We retain data only as long as necessary for the purposes stated or as required by law.

6. Consent and choices

By providing data to us, you consent to its processing in accordance with this notice. If providing data for another person (e.g., your child), you represent that you have obtained their consent or are authorized to do so.

7. Access, correction & withdrawal

Subject to legal restrictions, you may request access to, correction of, or withdrawal of consent for your personal data. Withdrawing consent may affect our ability to provide services or continue enrolment.

8. Contact us

For inquiries regarding your personal data:

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Effective date: January 10, 2025
This notice may be updated periodically. Check our website for the latest version.